If you’re an eSewa agent looking to create a new customer account, you’re in the right place. This guide will walk you through the process to ensure that everything goes smoothly. Let’s get started!
Required Documents
Before diving into the process, ensure you have the following documents ready for verification:
- Citizenship Card
- Voter ID
- Driving License
- Passport
Note: For Driving License and Passport, make sure they are valid for at least one month.
Steps to Create a Customer Account
- Access Agent Services
Open the eSewa agent app or portal and tap on the “Create Customer” option under the Agent Services menu. - Add User
Click on the “Add User” button to begin the registration process. - Enter Basic Information
Provide the following details:
- Mobile Number
- Full Name
- Gender After entering these details, click on “Proceed.”
- Verify Mobile Number
You will receive a verification code via text message on the newly registered mobile number. Enter this code to verify the number. - Input Personal Details
Fill in the personal details of the customer, including:
- Customer Name
- Family Details
- Other Relevant Details Click “Save and Continue” once you’ve filled in all necessary fields.
- Enter Address Details
Provide both current and permanent address details as per the documents provided by the customer. - Upload Documents and Profile Picture
- Take a Selfie: Capture a clear selfie for the profile picture.
- Upload Documents: Upload both the front and back sides of the customer’s documents (e.g., Citizenship card). Make sure to include the document number and issued date. After uploading, click on “Proceed.”
- Agree to Terms and Conditions
Review eSewa’s terms and conditions. Once you agree to them, click “Submit” to send the details for verification. - Verification Process
The submitted information will be reviewed by eSewa’s team. If everything is in order, the customer account will be approved and verified. - Earn Your Reward
Once the customer account is successfully created and verified, your eSewa agent account will be credited with Rs 20 as a reward for the user registration.
Final Thoughts
Creating a customer account as an eSewa agent is a straightforward process when you follow these steps. By ensuring that all required documents are valid and accurately provided, you can facilitate a smooth registration experience for new customers. Happy registering!
For any issues or additional assistance, don’t hesitate to contact eSewa’s support team.
